Shipping & Returns.

Shipping Policy

All garments available on our website made in limited runs and on a PRE-ORDER basis. Orders will take up to 21 days to reach you from the day of purchase and your garment will be sent to you as soon as it has been made.

If you require an item of clothing by a certain date please contact us and we will be happy to assist you.

In terms of Postage, your order will be sent to you with a full tracking facility in a keepsake POPS&LO branded box.

We currently post to the UK. If you are looking to order from outside of the UK, please contact us directly for shipping costs/additional taxes that will be required to be paid.

Shipping Costs

Fully Tracked Delivery Cost is £6.95

Returns & Exchange Policy

While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. If you are not completely satisfied with your purchase, we offer an extended 14 days return policy. Except for faulty goods, all items must be returned to us in a saleable condition. They must be returned unused and in their original, undamaged packaging and in the POPS&LO branded keepsake box.

When trying on clothing, please ensure that you are not wearing any makeup, deodorant or fragrance that may leave a mark.

If a returned item appears to have been worn/damaged or the return label removed, unfortunately we will NOT be able to issue a refund.

If you would like to return an item please contact us where we will advise you on how to make a return.

Return postage charges MUST be paid for by the customer. We strongly advise to use a signed-for service to ensure it arrives back with us safely.